Effective
National
Honest
Aligned
Niche
Collaborative
Efficient
A Perfect Partner
Our team understands the daily pressures faced by both clients and candidates.
We are committed to forming the ideal partnership with each, helping to ease the challenges involved in recruiting and retaining the right people for your business.
We also recognise the unique demands that come with working in specialised roles within safeguarding environments. That’s why it’s crucial for us to understand not only the needs of our clients but also the challenges candidates may face throughout their career journeys.
We pride ourselves on being a professional, hardworking, and approachable team. Our goal is to go above and beyond to deliver exceptional service to both clients and candidates, every step of the way.
EDUCATION
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Service levels
At Enhance, exceptional service isn’t just a promise — it’s our standard. We understand that recruitment is a highly competitive industry, and we are committed to meeting your business needs with the highest level of professionalism and dedication.
Each client or contract is assigned a dedicated point of contact from the outset, ensuring clear communication and a consistent level of service throughout our partnership. We recognise that every client is unique, and we tailor our approach to meet your specific requirements.
Our consultants and account managers go above and beyond, remaining available via phone or email even outside standard business hours — because we know that your needs don’t always fit within a 9–5 schedule. When you need us most, we’re here for you.
Compliance
Being a safeguarding specialist, Disclosure and Barring Services, in our world, are just as important as the Right to Work checks. Once we have both in place, then, and only then can we recruit for you. DBS clearances are applied for and processed through First Disclosure, a partnership we are proud to have. The checks can be updated and reviewed on request, providing bespoke compliance levels, and peace of mind for our clients.
In addition to UK DBS checks, should clients require a more thorough overseas check, we have the systems and processes in place for these to be carried out in a timely and cost-effective manner.
Auditing is second nature to us, and we not only welcome, but encourage, clients to audit our processes. By working together, we can build trust and confidence in each other’s businesses and understand expectations. We aim to mirror the compliance standards specific to your business.
Every Enhance Catering recruitment specialist is DBS checked, allowing us to safely visit you in person, and ensure we get to see the operation in the flesh, gathering those vital pieces of information that enable us to support your kitchens and operations in the best way possible.
We place the highest importance on compliance—it is fundamental to everything we do.
Candidate Management
All candidates are provided with the necessary information regarding their bookings before their shift. After obtaining an agreement that they can work on the booking, they receive an email confirmation informing them of all the details of their shift, including the client name, location, shift start and end time, images of the check-in or entrance, uniform standards, and further information regarding the environment they will be working in.
We understand that last minute changes happen and will always try our upmost to accommodate changes in bookings, times, and locations. We will also always ensure that your candidate feedback is not only recorded, but used, and the very best candidates that fit your brand are rebooked.
All things invoicing
Invoicing Solutions Tailored to Your Needs
We understand that every business has unique invoicing requirements. That’s why we offer a flexible and bespoke solution designed to match your specific needs. Our in-house finance team ensures that your invoicing process is efficient, accurate, and timely.
Streamlined Weekly Invoicing
By focusing on the hours worked by staff members, we provide weekly invoicing that allows you to stay on top of your labour spend. This approach gives you real-time visibility into your costs, ensuring you have the insights you need to make informed decisions.
Personalised Service, Dedicated Support
To further enhance your experience, each client is assigned a dedicated contact person. This means you always have someone to speak with when you have questions, need clarification, or want to discuss options. We believe that this level of service gives a smoother and more effective invoicing procedures.
Evolve Group App
Introducing The Evolve Group App: A Game-Changer for Staffing and Recruitment
We’ve developed The Evolve Group App to streamline the process of connecting our candidates and clients. Here’s how it works:
Instant Job Offers: We send out job opportunities to all available workers at once, highlighting the specific job role and client requirements.
Real-Time Notifications: Workers receive job offers instantly and can confirm their availability both through the app and by a follow-up call from us.
Booking Integrity: Once a candidate is booked for a shift, they cannot cancel via the app, ensuring stability for our clients. Cancellations must be handled through a direct call to their consultant or our office to help manage the booking.
Comprehensive Shift Details: The app provides everything candidates need to know: exact site locations, maps, pay rates, and uniform standards for each booking.
Flexibility for Workers: Workers can easily accept or decline shifts, as well as manage their availability using the app’s calendar feature.
Efficiency for Clients: The app helps our clients quickly fill last-minute staffing requirements, taking the stress out of finding the right candidates, especially during hectic mornings.
We’ve helped leading companies find the right talent.
"Professional, hard working and punctual chefs, that treat the kitchens as their own. Always contactable and helpful with any problems we may have"
"We have found working with the Enhance Catering team in Birmingham to be an enjoyable experience. They are professional, honest and responsive. Over the time we have worked with the team our relationship has grown as their support for the contract has grown. We would highly recommend them as a supplier of temporary staff."
"We have worked with the Enhance Catering Team for as long as they have been established and have always found them to be open and honest staffing partners. The team in Birmingham support a number of our sites across the Midlands and are always willing to go the extra mile to help where they can. I would have no hesitation in recommending them to any potential clients."
"Enhance has become an essential part of our day to day operations. They give a standard of support and quality I have not found with other companies.
To start up our business relationship Leon, my consultant worked on our site as a chef to give himself an understanding of our business and level of staff required. Leon keeps in contact using emails to provide us with information on staff, confirmation of bookings, reminders to place bookings and contact names and telephone numbers of his team members when he will not be available.
Through Enhance placing the right people with us, we have gained valued permanent members to our team."
“I have worked with Enhance on two fronts both in recruiting for roles and recruitment for myself. I have found them very professional and approachable for me they stand out in a very competitive market and they will be my first call for all my recruitment needs.
Both Oshane and Aaron have been a joy to work with!”
“I am very proud to be associated with Enhance, As an employer, I used enhance for temp staff, they never let down, now, as an agency employee, for over 5 years. They are a thoroughly professional company, from top to bottom.
Communications are first class, as are there commitment to client and employee.
Agency work is constantly evolving, so a forward thinking ethos is how enhance stay ahead of other agencies. I feel I speak for a great many satisfied agency employees, Thank you”
"Stuart Fildes – Aramark – I have worked with Aaron and the team at Enhance Catering for many years now, they help support and provide me with temporary skilled catering staffing. We have a fantastic working relationship and they always act professionally. They provide fully vetted and enhanced DBS checked staff and when things don’t always go to plan they are at hand to step in and help quickly and efficiently. They really value our partnership and with the struggles with recruitment in the catering industry they provide me with a solution to that problem."
"I have used Enhance Catering for a few years now to support with catering staff across my school sites in London. They are quick to respond to early morning and late night staffing requests from my operation managers, which is when a lot of issues with staffing arise! All staff will be fully Enhanced DBS checked and we have piece of mind on them attending site. Communication with Aaron, Savannah and Anna is always open and honest and feedback good or bad is always taken on board by them as a team."
"As an Assistant Contract Manager for City Serve we rely heavily on agency staff , Enhance provide great staff , and are very efficient with our demands at such short notice. Stephanie Jones ,Nicole Warren and team in Birmingham deal with our day to day demands and are an amazing team. They are professional and always easy to contact. I would not hesitate to recommend Enhance Catering to any potential customers."
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